Interpreting 'Connection Timed Out' Errors

If you notice that your content isn't updating, a good place to look to troubleshoot the issue is in your feed retrieval log. Here you see possible reasons why we couldn't retrieve your content for posting to social.

One such error you may see is "Connection Timed Out." That simply means when we tried to fetch your content, it took too long for your server to return results. We will try again during the next feed update window.

You can request that pull your content immediately by clicking the update feed now icon. Follow the link for instructions in how to do that.

Have more questions? Submit a request